Objectives for Session 6 - Servicing Our Customers
- To understand the role of the business leader in servicing customers… and the importance of creating a customer service PROCESS.
- To learn how to incorporate New Member Orientations/ Member Update appointments into our Customer Service System
- How to introduce new members to additional Shaklee products.
- To review incentives to offer members for hosting events, referring friends and attending webinars, conference calls and other Shaklee events
- To review ideas for introducing business information to members...
- Assemble new member/ member update packets
- Schedule 10 New Member Orientations or Member Update Appointments including business benefits.(may include upline if you are new)
- Create your customer service system … and then create a document outlining the system so you are duplicable.
- Watch 100 Days to Amazing Session 9 Role of Leader in Servicing Customers
- Consider doing a blitz of business conversations this month… can start with New Member and Member Update Appointments
- Set up your working folder, binder, Day timer.. Shaklee Connect app, whatever works for you … to organize your daily activity.
Recorded on October 16, 2018.